Operations · Admin · Digital Support
Oana
I provide hands-on operational, administrative and digital support to small businesses, consultants and independent professionals — organising information, documenting processes, handling recurring work and building straightforward no-code websites.
Profile
Oana is an operations, admin and digital support specialist with a background in project management and academic administration. She works hands-on across digital organisation, process documentation, recurring administrative support and no-code website setup and management. Her work is designed for small businesses and independent professionals who need practical structure and implementation without turning the business into a corporate machine.
Operations & Admin Support
Digital organisation: Structures files, Google Drive, documents, forms and shared materials into systems that stay usable.
Admin & tracking: Handles or sets up recurring administrative tasks, research, forms and trackers that otherwise keep returning to the owner.
Practical operations: Creates a clearer day-to-day structure for the work around the core service or business.
Processes & SOPs
Process documentation: Turns ad-hoc, in-the-head ways of working into clear routines, checklists and documented steps.
SOP creation: Creates practical standard operating procedures that are easier to follow and hand over.
Workflow organisation: Simplifies repeated work so the next step is clearer and less dependent on memory.
Website & Digital Support
No-code websites: Builds, restructures and updates straightforward websites in user-friendly platforms.
Content management: Handles copy, images, pages, navigation, forms and ongoing website updates.
AI-assisted delivery: Uses AI where it genuinely speeds up useful work, while keeping the final website practical for the owner to manage.
Who I Work With
- Small service businesses and boutique projects
- Consultants and independent professionals
- Creators and course-based businesses
- Online and digital businesses
- People who have outgrown keeping every operational detail in their own head
Not a Fit For
- Custom software development or bespoke coding
- Marketing strategy or paid advertising campaigns
- Accountancy, bookkeeping or legal advice
- Large organisations looking for a full-time in-house operations function
Location & Languages
- Based in Romania
- Works remotely with clients in the UK and across Europe
- English and Romanian
Contact
Contact Oana through the In Good Order Studio enquiry form